Worksheet 1 - the Communication Process

WORKSHEET 1

Question 1
Read the following scenario and respond to the questions that follow:

Sandra’s youth group has asked her to give them a presentation on her recent stint as a volunteer worker on the children’s ward of the Milton Cato Memorial Hospital in Kingstown. She will make the presentation this Friday evening at the group’s weekly meeting, which takes place in a concrete hut near the Cane End playing field in Marriaqua. The playing field is being used on this date by the Emmanuel High School Mesopotamia, for their annual fair and dance.

(a) What factors must Sandra consider when coming up with her presentation?
(b) Draw a graphic representation of Sandra’s communication process.

Question 2
Using T to represent true and F to represent false, respond to the following statements:
(a) The receiver of a message is responsible for its conceptualisation. __
(b) The communication process is incomplete unless feedback is given to the sender. __
(c) The first major advance in mass communication was the invention of Gutenberg’s press. _
(d) Human beings are the only animals that communicate. __
(e) Communication apprehension refers to any instance of nervousness or shyness while communicating. __
(f) Communication is inevitable. __
(g) Feedback can also be called interference or noise. __
(h) Audio/visual aids facilitate communication. __
(i) When delivering a presentation it is always best to be casual. __
(j) Internal noise refers to physical sounds that may distract an audience. __

Question 3
What are the three most important aspects of the communication process?
Why are these three things so important?

Question 4
Based on your reading, list five settings where communication regularly takes place, and briefly explain each setting.

Question 5
Using examples, explain how improving your communication skills will benefit your academic life.

The following reading will assist you to ansewer.

Zeuschner, Raymond. Communicating Today, Pearson Education, Inc., 2003. Chapters 1 & 2.

Various authors, CAPE Self Study and Distance Learning for Communication Studies, CAPE 2004. Study guides 1 & 2